1. Refund Eligibility
At Service IPTV, we strive for complete customer satisfaction. Refunds are available under the following conditions:
- Technical Issues: If our service is unusable due to technical faults on our end.
- Non-Delivery: If you don’t receive access within 24 hours of payment.
- Duplicate Charges: For accidental duplicate payments.
Note: Refunds are not provided for:
- Change of mind after purchase.
- Issues caused by user devices/internet.
- Subscription periods already used.
2. Refund Timeframe
- Eligible refund requests must be submitted within 7 days of purchase.
- Processed refunds may take 5–10 business days to reflect in your account.
3. How to Request a Refund
Contact our support team at [Your Support Email] with:
- Your order number.
- Reason for refund.
- Proof of payment (if requested).
4. Service Suspension/Cancellation
- Refunds result in immediate service termination.
- Partial refunds are not available for used subscription periods.
5. Chargebacks
Unauthorized chargebacks will lead to permanent account suspension.
6. Policy Updates
We reserve the right to amend this policy. Changes will be posted here.
